WE OFFER THE FOLLOWING HOME STUDY PROGRAMS:
(AT) = Audio Taped Programs
(P) = Print Programs
SUCCESSFUL COMMUNICATION WITH ALZHEIMER'S
DISEASE CLIENTS: 001 (P)
Communication skills impact every aspect of care for persons with Alzheimer's disease in healthcare
and community settings. Communication Problems and and Strengths of Patients, Healthcare Professionals and Caregivers;
Effects of Physical and Environmental Factors and Recommendations for Improving These; Effects of Multicultural Issues;
Verbal Abuse and Physical Neglect; Positive Techniques for Successful Conversations with Patients and Their Family
Members are some of the topics addressed. Adaptation of Inservice Manual of the Same Title, published by
Butterworth-Heinemann (c) Faculty; Mary Jo Santo Pietro and Elizabeth Ostuni. Approved for 8 Hours
for Social Workers by ASWB* (Clinical Hours)
HOME STUDY FEE: $101
THE MANY FACES OF DEPRESSION IN THE
ELDERLY: SYMPTOMS AND TREATMENTS: 003 (P)
Limited Supplies Available
This program is presented by a geriatric psychiatrist who discusses why depression occurs
in older adults, and explores behavior associated with depression and a variety of interventions that may be used
to treat depression and alleviate specific situtations. Faculty: Dr. David Greenspan. Approved for 5
Hours Nationally: for Social Workers by ASWB*(Clinical Hours) ,
for Activity Professionals by NCCAP;
HOME STUDY FEE: $76
SUCCESSFUL TECHNIQUES WITH DISRUPTIVE
RESIDENTS: 005 (AT)
How can you deal with residents who are demanding, combative, sexually aggressive, and/or wanderers?
All can impact negatively on the quality of life in your facility. This program will help you understand the meaning
and causes of disruptive behaviors and help you develop a variety of responses that can pro-activitely prevent undesirable
"events" and/or defuse stressful situations for yourself, your peers, residents and family members. Faculty:
Dr. Lucille Esralew. Approved for 6 Hours Nationally: for Social Workers by ASWB*
(Clinical Hours)
HOME STUDY FEE $91
PSYCHO-SOCIAL ASPECTS OF AGING: IMPLICATIONS FOR LTC AND ASSISTED LIVING FACILITIES: 009 (P)
By the time older adults become residents in nursing homes or assisted living facililties, they have experienced
many life changes. Healthcare professionals responsible for planning and providing their daily care need to understand the
implications of those changes. Program topics include: ability of older people to anticipate and choose roles; their perception
of dying and death; inter-relationship of aging, self-concept, self esteem, life goals and expectations; roles of health care
professionals in caring for the terminally ill, communication, pain control, interventions; family counseling process, purpose
and scope for older adults in institutional settings. realistic counseling goals, life long, current and concrete issues,
group vs. individual therapy. Faculty: Dr. Cheryl Resnick-Cortes. Approved for 8 Hours Nationally: for
Social Workers for Social Workers by ASWB* (Clinical Hours)
HOME STUDY FEE: $101
KEYS TO A SUCCESSFUL SURVEY: 012 (CD)
This program provides practical information on how to improve your survey readiness. Topics include: Key Quality
Indicators of Current Surveys- hydration, resident abuse, pressure sores, falls, unintended weight loss, fecal impaction;
Protective Documentation Tips - coordinating the MDS with the care plan, measuring outcome of care: Enforcement Fines - avoiding
and preventing Level G and Double G Fines; How Past Survey Results Predict the Focus of Your Next Survey; The process of planning a
Realistic Mock Survey; Taking a Hard Look at Your Policies and Procedures; Staff Communication. Faculty: Gail Rader.
Approved for 7 Hours for Social Workers by ASWB*(Clinical Hours),
HOME STUDY FEE $96
PROVIDING STAFF RECOGNITION AND SHOWING
APPRECIATION: NO AND LOW COST PROGRAM IDEAS: 018 (P)
'Paychecks are what employees live on...Recognition and praise are what they live for. With the competition
for professionals in health care increasing, it is critical for you as an administrator, department head, or team leader,
to see how that slogan affects you. This program will help you develop habits and skills to balance the unpleasant moments
in your staff's work lives, with as many satisfying ones as is possible. It can help you develop a motivated team, reduce
staff turnover and make your job easier. Faculty Erwin Rausch. Approved for 7 Hours: Nationally for
Social Workers by ASWB*
HOME STUDY FEE: $96
EFFECTIVE STRATEGIES FOR DEALING WITH
BOARD MEMBERS, OWNERS, AND STAFF: 019 (P)
As an administrator you need to accomplish your objective through other people. How you interact
with board members, owners, corporate management represenatives, and staff is crucial in determining
your success. This easy-to-read program promotes an understanding of the negotiation, communication and problem solving
skills needed to deal effectively with diverse people in a variety of situtations. Topics include: common
causes of negative interaction and impact of time management; factors that contribute to strategic accomplishments
instead of "fire fighting" for your organization; understanding and applying the principles of personal
power with others: developing skills for problem solving with the most difficult: employees; strategies
to eliminate communication barriers and create realistic expectations with board/owners, and corporate
management. Faculty: Anne M. Hewitt. Approved 6 Hours
for Social Workers by ASWB*
HOME STUDY FEE: $91
UNDERSTANDING AND MANAGING BEHAVIORAL
CHALLENGES OF CLIENTS WITH ALZHEIMER'S DISEASE: 021 (AT)
Limited Supplies Available
As the competition increases and as more residents are aging in place, assisted living and long
term care facilites need to learn how to manage behavioral changes that occur with Alzheimer's disease.
As this is often problematic for staff, other resident, visitors and family members, managerial staff need to know
how to respond pro-Actively. This program will provide; an update of current Alzheimer's disease research;
guidelines for preparing the caregivers/other staff to be successful communicators, and understanding and managing
challenging behaviors. Faculty: Christopher G. Kelly, and Allison R. Howe. Approved for 6 Hours
Nationally: for Social Workers by ASWB*
HOME STUDY FEE: $65
MANAGING YOUR RECREATION DEPARTMENT
EFFECTIVELY: Tips for Success: 022 (AT)
Limited Supplies Available
If you are a Recreation Director in a nursing home or an assisted living facility, you have demonstrated your
ability and skills to provide quality programs to elders; however, managing staff, communicating with the interdisciplinary
team and managing time efficiently are also your daily challenges. This program explores tools, techniques and concepts for
managing people and for effective communication within disciplines, departments, and your staff, time management techniques
for your use as a director and to teach your recreation staff. Faculty: Janet Turner.
Approved for 8 Hours for Activity Professionals by
NCCAP.
HOME STUDY FEE: $80
RETROFITTING A NURSING UNIT INTO A
DEMENTIA CARE UNIT: 023 (AT)
Limited Supplies Available
Can your nursing home care for people with dementia effectively in your existing environment
with your current staff and programming? With adequate planning, it can be done! This program shares the step-by-step
process of how a facility is working to meet the challenges of converting a large nursing unit into a dementia care
unit. Topics include: Benefits of Doing This; Developing the Vision, Goals, Objectives, Strategic Planning, and Marketing
for the Dementia Care Unit; Selecting the Right Staff, Providing Continuous Training; Ensuring a Safe and Secure
Physical Environment; Individualized Assessment and Care Planning; Admission
and Discharge Criteria; Appropriate Programming. Faculty: Laura Decker and Anna Simmons. Approved
for 5 Hours Nationally: for Social Workers by ASWB*
HOME STUDY FEoE: $60
TEAM BUILDING AND LEADERSHIP FOR
ADMINISTRATORS AND DEPARTMENT HEADS: 026 (P)
Limited Supplies Available
If you are an administrator, department head or supervisor in a nursing home or an assisted living facility,
this program is designed for you! It will present a fresh look at the impact you make on your teams and on the
functioning of your total facility. Through transcribed discussion, case examples, problem solving and group
exercises the following topics are presented: integrating teams into the continuum of care; designing your
team to be the basic unit of service; step-by-step techniques for guiding your team to success; the manager's role in
a team based system; understanding and achieving team accountability; components of the team's decision making process; impact
of change on team functioning; action oriented strategies for team success. Faculty: Anne M. Hewitt, PhD. Approved
for 6 Hours for Social Workers by ASWB*;
HOME STUDY FEE: $91
CREATIVE AND THERAPEUTIC ARTS FOR THE ELDERLY IN LTC: 027 (P)
Are you an acitivity professional working in a nursing home, assisted living or adult day care facility? Are
you and your residents tiring of bingo, sing-a-longs, movies and routine craft programs? This program will re-kindle
your energy and enthusiasm with 161 pages...chock full fo new ways to use paint, crayon, clay, crafts, nature, music, and
cooking expressive activities,..all designed to help develop and maintain happy creative individuals who feel good about themselves
and their abilities. Activites are not child-like, but are age appropriate for older adults. Practical ideas for obtaining
and maintaining necessary supplies are suggested. Faculty: Vicki Parsons. Approved for 8 Hours for Activity Professionals
Nationally by NCCAP.
HOME STUDY FEE: $90
CONFLICT MANANGEMENT IN THE HEALTHCARE WORKPLACE: 028 (AT)
Turf battles, interpersonal disputes and interdisciplinary conflicts drain your staff's energy and diminish
their productivity and effectiveness. This program explores types of conflicts, and useful conflicts, contributing factors,
and useful conflict resolution strategies. Different conflict coping styles, perspectives and problem solving capabilities
and the impact of cultural difference, on conflict resolution are presented. Topics included: How to Manage and Deal with
Difficult Colleagues, Families, Supervisors and Staff; Overcoming Barriers to Becoming a Collaborative Team, and for Responding
to Difficult Situations; Tips for De-escalating a Conflict, Conducting Effective Meetings. Learn how to put a positive
spin on workplace danger and conflict! Faculty: Dr. Lucille Esralew. Approved for 7 Hours Nationally:
for Social Workers by ASWB*(Clinical Hours);
HOME STUDY FEE: $80
WHY ARE WE BEING SUED: MALPRACTICE ISSUES IN LTC: 029 (AT)
In this litigious climate, healthcare facilites and professionals need to take a pro-active approach to malpractice
risk issues in LTC. Through recorded lecture, discussion, analysis of actual case studies, administrators, department
heads and clinical staff working in nursing homes and assisted living facilites will learn how to avoid, identify and respond
to problematic situations. Topics include: Factors Impacting Nursing Home Care; Standards of Care; Torts; Negligence; Duty
to Care; Abuse and Neglect Reporting; Safety Risks and Assessments; Fall Assessment and Prevention Interventions; Case Study
Presentations include; Injury, Assault and Battery, Criminal Negligence/Acts, Resident Elopement, Access to Records, Pressure
Ulcers. Faculty: Ilene Warner-Maron, PhD, RNC, CALA, NHA. Approved for Social Workers by ASWB*.
HOME STUDY FEE: $80
SPIRITUALITY, MULTICULTURAL AND
COMMUNICATION ISSUES IN LTC: 030.1(P) and 030.2 (P)
030.1[P] describes how to improve the psychological environment by respecting and responding
to the spiritual yearnings and needs of residents. LTC staff are charged with caring for and actively communicating verbally
and nonverbally with residents. Caregivers can use complementary therapies to convey nonverbal messages of compassion, support
and dignity to residents. Attention to the spiritual aspects of death and dying eases caring for residents and strengthens
communication between staff, families and faith communities. This program offers practical information on how to stay
in touch, give hope and respond to residents and families in your facility.
HOME STUDY FEE: $70
030.2 [P] A person's cultural background has a profound impact on all aspects of his/her
communication. This program presents a wealth of information on the differences in communication styles among staff that arises
from having grown up in particular cultures and languages, describes typical verbal and nonverbal communication styles
of caregivers from 3 major cultures, identifies the impact of cultural differences amongst residents. and between staff and
residents/residents' families, defines company culture and identifies the impact of company cultural practices in LTC. It
recommends ways to support a favorable communication climate among culturally diverse persons in your facility.
HOME STUDY FEE: $70
OR SPECIAL DISCOUNTED PRICE FOR BOTH PROGRAMS: $101
030.1(P) & 030.2 (P) printed materials are "reprinted from Successful Communication with Persons
with Alzhiemer's Disease: An Inservice Manual, Second Edition, Authored by Mary Jo Santo Pietro and Elizabeth Ostuini. (c)
2003 with permission from Elsevier". 030.1 & 030.2 Combined Approved for 8 Hours Nationally or for 4 Hours
Each: for Social Workers by ASWB*(Clinical Hours), for Activity Professionals by NCCAP.
SHOULD MEDICATIONS BE USED TO MODIFY BEHAVIOR IN THE ELDERLY? BEHAVIORAL PHARMACOLOGY
FOR THE ELDERLY: 031 (P)
Use and potential abuse of psychoactive medications in LTC setting impacts on the quality of care delivered
to cognitively impaired and mentally ill residents who present challenging behaviors in your facility. Misunderstood OBRA
guidelines can result in regulatory problems and contribute to inadequate clinical care. You need to understand the intent
of the regulations and be familiar with the most commonly prescribed medications and their side effects, the reasons for their
use, and their effectiveness. This program will answer questions and comcerns regarding psychoactive medication usage
in your facililty. Faculty: Dr. David Greenspan. Approved for 7 Hours for Social Workers by ASWB* (Clinical
Hours); HOME STUDY FEE: $96
WHAT CAN WE DO TO RELIEVE PAIN IN LTC:
ASSESSMENT AND TREATMENT OF BENIGN PAIN IN OLDER ADULTS: 032 (P)
The under-treatment or mistreatment of pain remains a devastating problem nation-wide. It presents particular
problems for the elderly and their community and institutional caregivers. This program will help healthcare professionals
identify a systematic process of pain assessment, describe the impact of pain on the functional abilities and health in the
elderly, understand various effective pharmcological and non-pharmacological approaches to pain treatment and management for
the elderly. Topics addressed will include: Definition of Benign Pain, Patient Assessment, Treatments, Types of Pain, Addiction
and Pseudo-addiction. Faculty: Earl Goldberg and Johanna Yurkow. Approved for 5 Hours Nationally:
for Social Workers by ASWB* (Clinical Hours);
HOME STUDY FEE: $70
A PRACTICAL APPROACH TO STAFF TRAINING: 033 (P)
This program addresses the Why, What, Where, How and Who of training. As a health care manager your daily
challenge is to deliver quality care on a consistent basis within regulatory guidelines. Who should you train? How should
the training be planned,conducted, documented, and evaluated for effectiveness? How do you determine what should be included
in the training? Where and when should the training sessions be conducted? All these questions are explored and additional
topics include: How to Teach and Reach Staff; Sensitizing Staff to Care for Elderly Residents; Staff Orientation Program;
How to Plan and Utilize Interactive Training; Cultural Diversity and Malpractice Issues in LTC; Cognitive and Physical Deficits
of the Elderly. Lots of ideas for low cost-easily implement training ideas and options that can be customized for your facility's
needs. Faculty: Lilly Miller. Approved for 8 Hours Nationally: for Social
Workers (Clinical Hours) by ASWB*
HOME STUDY FEE: $101
BUILDING EMPOYEE MORALE - INCENTIVE PROGRAMS THAT WORK: 034 (P)
Your employees are your most important resource. Help them feel valuable, empowered and self-confident so
that they are ready, willing and able to do an excellent job. This program offers concrete ideas and examples for designing
and implementing programs to motivate and retain employees, enchance your work enviroment and achieve quality care for your
residents. Faculty: Nicole Bodnar. Approved for 5 Hours for Social Workers by ASWB*.
HOME STUDY FEE: $86
A TEAM APPROACH TO MARKETING AND PUBLIC RELATIONS: 035 (P)
Your facility needs to differentiate itself from competitors. Having a wonderful marketing/PR Director and
a large advertising budget won't guarantee survival or a full census. This program presents a wealth of useful marketing/public
relations activities and concepts. Included are successful tactics for building and training an
expanded marketing team. Every one of your employees should be a member of that team. Learn how to utilize
each person's training, skills and ideas to promote your
facility' s image and service to your targeted customers. Faculty: Nicole Bodnar. Approved for 6 Hours
Nationally: for Social Workers by ASWB*.
Home Study Fee: $91
SEXUALITY
OF AGING: FACTS, FICTION AND ISSUES: 036(P)
The need for intimacy is present throughout life. As people age their ability to meet this need is impacted by physical
and mental impairments, lack of partners and when
they reach your facility by institutionalization. The cultural and age diversity of staff with their own set of values,
religious beliefs, and the lack of privacy, facility policies,
care routines and governmental regulations add further complexities.
This program addresses the sexuality of aging with humor, sensitivity and offers a wealth
of information for healthcare professionals working with the geriatric population in community
and institutional settings. Faculty: Ilene Warner-Maron, PhD, RNC, CALA, NHA. Lilly Miller. Approved for 7 Hours for Social Workers Nationally by ASWB*
Home Study Fee: $86
MEMORY TECHNIQUES FOR RESIDENTS AND STAFF: 037(P)
The ability to remember empowers people to retain their history,
knowledge and ability to function in their lives. Normal
aging, stress, physical, mental and cognitive impairments all impact on the ability to remember.This
program addresses different types of memory strategies such as alphabet search, association,
external aids, organizational and remembering routines…and more. If you are a healthcare professional, adapt versions of these memory strategies to meet the
specific needs of your agency, and begin the process of training yourself, your staff and your
residents/clients to remember more effectively! Faculty: Dr. Lucille Esralew. Approved for 6 Hours for Social Workers Nationally by ASWB*;
Approved Nationally for 7 Hours for Activity Professionals
by NCCAP.
Home Study Fee: $86
END OF LIFE DECISIONS, CARE AND ETHICAL ISSUES: 038(P)
We strive to offer our residents quality of “living-time”
in our facilities but are we successfully facilitating their many needs during the dying process? Are we providing relevant and useful information
on how the use of modern technology, medication, and life support and treatment options can extend “life”
as well as extend the “dying-time”? Are we educating our residents and their family members to making
informed decisions during the changing conditions occurring during terminal illness? This program addresses these issues and presents:
A Review of Kubler-Ross’s Stages of Dying, A Description of The Universal Dying Process, An Exploration of the
Roles
and Responsibilities of Health Care Professionals and Institutions
in Caring for the Terminally Ill, Clarifying Exercises for You to Explore the Impact of Your Personal
Experiences with Death and Values on Your Caregiving or Management
of The Terminally Ill. Program Developer: Lilly Miller. Approved for 7 Hours Nationally
for Nursing Home Administrators and CALA by NAB; Approved for 8 Hours Nationally by
ASWB*(Clinical/Ethics Hours, for Activity Professionals by NCCAP.
Home Study Fee: $96
CURRENT
TOPICS IN LTC: HOMESTUDY PROGRAMS 039A-F(P)
This program
consists of 6 different topics presented in a printed format.
Take
one 4-hour topic for a fee of $70, or take any two 4-hour
topics for a special discounted price of $101. COMBINED TOPICS 39B, C, D, E, F are Approved for 20 Hours Nationally for Social Workers by ASWB* or individual topics for 4 Hours each, 039B for NJSW for 4 Hours in Ethics, 039D and 039F for 4 Clinical Hours
each; Approved for 16 Hours by NCCAP Nationally
for Activity Professionals for COMBINED
TOPICS 039B, D, E, F or individual topics for 4 Hours each.
039A
(P) The Role and Responsibility of the Medical Director in LTC: Update on the Intent of the Regulations and the Survey Process The program describes the changing relationship between the Medical Director and the LTC facility. While the F501 tag really has not changed, the guidance that the federal and state surveyors are using to assess whether or not the Medical Director is actually performing the duties and responsibilites laid out
in this tag have changed. Topics presented include:
Specific Requirements for the Medical Director, Facility Responsibilities to the Medical Director, Effective Evaluation
Tools to Measure Attending Physicians and Medical Director's
Performances and MUCH MORE! Faculty: Alex Makris, MD, CMD
039B
(P) Operational Ethics in Healthcare:
Guidelines
for Addressing Daily Ethical Dilemmas
Ethical
decision-making is required when healthcare professionals must balance the needs and interests of the individual, the organization and society, Unfortunately
often the
choices are limited by clinical realities and resource availabilities. Topics addressed include: Defining Ethical Principles; American College of Health Care Guidelines and Expectations for LTC Staff and Joint Commission Standards on Ethics; End of LIfe Ethical Issues; Ethical Decisions in Schiavo Case and Katrina
Disaster/Evacuation;
Ethical Issues and Admissions Policies, Family Conflicts, Resource Allocation; Is Ethical Behavior Practiced and Valued in Our Society? Faculty: Grace Harrison, NHA
039C
(P) Drug Diversion: Preventing and Controlling
Drug
Theft in LTC
Theft of
narcotic and other prescription medications has become an increasing problem in LTC facilites. Nursing homes offer a great opportunity for people to steal drugs because facilites care for a vunerable population and may not have adequate safeguards to prevent theft. This program offers a practical approach to meet this challenge. Topics addressed
include: Typical Drug Control Process in LTC; Profile
of Diverter-Job Performance, Psychological and Pre-Employment Indicators, Physical Appearance; Charting and Other Common Techniques of a Diverter; Red Flags of Drug Diversions; Enabling Co-workers; Drug Testing of Employees; Tips on Confronting and Interviewing the Suspect; Developing a Pro-Active Approach to Preventing/Minimizing Theft of Drugs. Faculty: Ilene Warner-Maron, PhD, RNC, CALA, NHA
039D
(P) HIV and Aging: Myths, Challenges and Facts
In our
society, the elderly, family members and healthcare professionals have erroneous beliefs about aging, sexuality and HIV. There
is an unmet need for a dialogue between physicians and their older patients
on HIV Risk Factors, an explanation of Safe Sex Practices, and HIV Testing. Healthcare professionals need information related to: Factors that May Influence Sexuality, Dementia and Sexual Behavior, Interventions for People with Dementia, Sexual Activity in LTC or Congregant Settings, Undiagnosed HIV and Use of Universal Precautions for Staff.This program addresses these issues in a factual
and informative manner. Faculty: Ilene Warner-Maron, PhD, RNC, CALA,
NHA.
039E
(P) Update on Sub-Acute Units
Sub-Acute
units are viable options when acute care or nursing home care is not appropriate. This program explores the following issues that impact on sub-acute
care: Hospitals
vs. Free-Standing Sub-Acute Units; Staffing; Roles of Activity Department, Consultants, Medical Specialists, Medical Director, Pharmacy Sevices,
Admissions/Discharge
Department; Needs and Expectations of Patients; Use and
Need for Rehab Services, Medical Technology, Medications, Nursing Education, Consistent Patient Education; Reimbursement and Financial Issues. Faculty: Grace Harrison, NHA and Ilene Warner-Maron, PhD, RNC, CALA, NHA.
039F
(P) Violence and Abuse in Long Term Care
Protecting
residents by identifying and preventing violence and abuse is a priority in LTC. This comprehensive program describes and explores the following topics:
Causes
of Abuse; Effective Interventions; Sexual and Psychologial Abuse, Financial Exploitation, Active and Passive Neglect; The Potential Abuser and the Victim; Staff Issues; Facility Climate; Signs & Symptoms of Abuse-Interviewing a Resident about Suspected Abuse, and MUCH MORE.Faculty: Ilene Warner-Maron, PhD, RNC, CALA, NHA.
ETHICAL
ISSUES IN ELDER CARE; WHOSE LIFE IS IS ANYWAY? 040 (P)
How can you respect
clients' autonomy while dealing with family, institutional, community, professional and personal values and pressures: This home study program is a printed transcription of an actual on-site seminar. The dialogue between the presenter and the participants is interesting, informative and pertinent to the subject matter. The presenter discusses and gives case examples that illustrate ethical concepts that are relevant to working with the elderly and describes an ethical decision-making model that social workers can use in their clinical practice. Applying these concepts to cases presented throughout the program, both the presenter
and participants analyzed how decisions are made, who makes these decisions,
the consequences of the decisions on clients and explored strategies
for dealing with ethical dilemmas. Faculty: Susan Castano, MSW, LCSW, Ms.
Castano is licensed as a social worker, has a knowledge base of both social work
values, ethics and ethical theory. It was her work experience with high-risk areas of practice with the vulnerable elderly population that gave her the expertise and competence to develop and teach this course content nationally. Although this program is designed specifically for social workers whose clinical practice is with the elderly, the ethical concepts, processes and strategies presented are applicable to other situations. Approved for 5 Hours Nationally
for Social Workers by ASWB; for NJSW for 5
Clinical/Ethics Hours
HOME STUDY FEE $70
